Services
InspireXT - Managed Services

Managed Services

InspireXT provides support for your on-premise and cloud solutions along with associated extensions and integrations

Service Level Delivery

We understand that owning and running an optimised application that is responsive to changing business needs is the real benefit of your application.

 

At InspireXT, we work alongside you to put in place an application support proposition that uniquely addresses your needs. We can work as an extended and trusted part of your ‘Support Team’ or provide end-to-end support with ‘Service Levels’.

 

We will focus on day-to-day support tasks while your teams focus on innovating and growing your business.

 

We tailor our offerings to meet your organisations current requirements and flex to meet changing needs over time.

InspireXT Consulting - SCM & ERP Solutions

Engagement Options

  • Dedicated core team
  • Dedicated core team plus shared ramp up pool
  • Fully shared model

Service Catalog

  • Incident & Ticket handling
  • Service Requests
  • Solution Enhancements
  • Patch analysis and testing

The InspireXT Advantage

The InspireXT advantage is to deliver a continuous improvement and innovation stream as well as new software capabilities are rolled out with speed and accuracy.

  • Progressively reduce ticket volumes and reduced incidence of recurring issues
  • Proactive monitoring of business process – identifying incipient risks and fixing issues before they impact business
  • Provide a detailed assessment, in your context, for new capabilities delivered by upgrades
  • Provide process automation to increase efficiency and accuracy using RPA capabilities
  • Enhance the user experience by helping users move up the maturity curve

InspireXT offers end to end services, check out our Digital transformation and solution implementation capabilities.

Let us inspire your next transformation

Great results are achieved when people talk, share ideas and look to find answers collaboratively.