Connected Experience New 12.12.2022

Connected Experience
InspireXT - Connected Customer Value Proposition

Leverage our award-winning expertise and proven Value Chain Framework coupled with leading Cloud technologies to deliver enhanced

InspireXT - Connected Experience

to your customers

A Report* Reveals:

Companies that are considered to be customer experience ‘Leaders’ have been shown to outperform the market and generate a return higher than the average *S&P 500 Index by 35%, while companies considered as customer experience ‘Laggards’ trail the broader market by 45%.



Even companies with a slight advantage in customer experience ratings have shown a 17% lead in both customer trust and the number of customers willing to spend more, over businesses that delivered poor customer experiences.

Shaping Connected Experience For Customers

Shaping Connected Experience for Customers

Value Chain Perspective

InspireXT Value Chain Framework
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